Recent Posts

When Sewer Damage Happened - SERVPRO Was There To Help!

10/4/2021 (Permalink)

Water Clean Up When a sewer damage effects your home, call your local SERVPRO team.
When a sewer damage effects your home, call your local SERVPRO team.When a sewer damage threatened this customers basement, it was SERVPRO to the rescue.  Our highly trained technicians are ready and able to help 24/7.  SERVPRO of Calumet City/ Lansing is part of the SERVPRO Team Nichols family and as part of that family, we have over 15 years of experience in water damage restoration.

When technicians first arrive to your home or business they will quickly asses the cause of your water loss and also the severity of the loss.  We will determine the best course of action to fully mitigate the loss and restore your home to its preloss condition.  With a full in house construction team we are here to take you from "OH NO" to "OH WOW!".  

We proudly serve the Calumet City/ Lansing area residents and businesses and we look forward to being your first call if you ever have a water emergency.  Our office staff can be reached at 708-627-0077 24 hours a day/ 7 days a week/ 365 days a year.

SERVPRO Can Help Protect Schools From Viruses And Mold

10/4/2021 (Permalink)

Air Vents Equipment set during school mold remediation project
 

SERVPRO of Calumet City-Lansing's Disaster Recovery Team is ready and equipped to help with many different disasters, including clean ups due to microbial growth or virus outbreaks in schools.

Microbial growth and viruses are a concern for all of us but select populations of people are more vulnerable to be affected. When children are concerned we do not feel there is a limit to precautions and safety measures to be taken. We are able to help your local school. 

For schools who have microbial growth in their buildings we can safely and correctly mediate the problem. We work after hours and over weekends to limit exposure to any dust or particulates as well as comply with third party testing to certify that work was done correctly and completely. If you suspect there is microbial growth present call us to speak about mold solutions.

For schools that are concerned with virus outbreaks we have many flexible plans to mitigate the spread.  Our technicians are highly trained cleaning and disinfecting services.  If your school is concerned with the spread of viruses please call our office today for more information on our Certified: SERVPRO Cleaned program.

Many School Districts, School Board members and Superintendents trust the SERVPRO brand to do the job right and on budget. 

What is the Most Common Damage After A Fire? ( Part 1 of 2)

8/27/2021 (Permalink)

SERVPRO Fire SERVPRO franchise professionals are available 24 hours a day/7 days a week and are ready to restore or clean your property!

It’s usually not the actual fire that does the most damage to a home from a house fire. What causes the most damage to homes that suffered a fire is the smoke from the fire and the water from the firefighters. Below we will cover common damages that occur in a home after a fire.

Where You’ll Find Most Damage from a Fire

Obviously, you’ll find the most damage to a home at the source of the fire. In the case of a stovetop fire, this would be around the range hood, back wall, and ceiling above. In the case of a space heater igniting a curtain, the damage would be around the curtain and on the ceiling above the curtain.

While there will be flame damage right near the source, the majority of the damage will be from the smoke of the fire. If you’ve ever blown out a candle or roasted marshmallows over an open fire, you’ll know that smoke rises. When a fire occurs in your home, the smoke will also rise up and to the ceiling. If the fire is near a wall you might see discoloration up the wall with most of the discoloration right above the source of the fire on the ceiling.

As the fire continues to create more smoke, the smoke will spread across the ceiling and look for a place to escape and go higher. This could be up a stairwell or through ceiling vents. If the smoke has no place to go any higher, it will start to build up and start to come down closer to the floor like a fog. With smoke having the tendency to go up, this is why they say to get nearest to the ground when escaping a fire since there is usually less smoke.

The last area where you’ll most of the smoke damage from a fire is around windows and doors. As the smoke builds up in a house, it looks for the easiest place to escape outside. While this could be a chimney, smoke will also slip out through any cracks or drafts in windows and doors. In homes that suffer a lot of damage, you’ll usually find heavy discolorations around drafty doors and windows.

The Two Variables That Can Spread the Smoke Even Further

While we’ve discussed the typical behavior of smoke from a fire and where you’ll typically find the most damage, there are two variables that can change the behavior of the smoke and help carry it and the damage it causes even further throughout your home. The two things that can help spread the smoke even further are your ceiling fans and your central HVAC system. If your ceiling fans are on or your HVAC blower is on, then the smoke can be blown and carried throughout the house.

If your HVAC system is running then the smoke will most likely enter through the return vents and be spread throughout the duct system. This will not only carry the smoke and the smoke damage throughout the house, it will also cause smoke damage to your ducts. Your ducts might have dust throughout the system which can absorb the smoke meaning every time your air conditioner or heater turns on, you’ll smell the residual smoke for weeks and months after the fire. To remove the smoke from your ducts and HVAC system, you’ll need to have them professionally cleaned.

What is the Most Common Damage After A Fire?(Part 2 of 2)

8/27/2021 (Permalink)

servpro fire SERVPRO franchise professionals are available 24 hours a day/7 days a week and are ready to restore or clean your property!

Battling Discoloration and Odor from Smoke

As you’ve read above, the most damaging part of a fire is usually the smoke. Smoke can discolor any surfaces it comes into contact with. This can include ceilings, walls, and floors but also furniture, clothes, toys, and other household objects. The smoke can seep through every little tiny crack and space discoloring everything in its path.

The second thing that smoke can do to many surfaces of your home is leave an odor. While surfaces that are smooth and not porous can be cleaned easily, the smoke odor can easily embed into porous surfaces like fabric furniture, clothes, curtains, carpets, sheets, electronics and non-sealed wood.

How to Clean Up Fire and Smoke Damage

Cleaning up after a fire, even a small one, isn’t as easy as cleaning up a spilled glass of liquid off the floor. Due to the chemical properties of fire and smoke, removing the discoloration can be difficult if not impossible in some situations. Removing the smoke odor can be even more difficult especially when dealing with electronics, fabric furniture, carpeting, and clothes.

The best step to take if you should regrettably experience a fire in your Indianapolis-area home is to call the fire damage repair and restoration experts at SERVPRO have the knowledge and equipment to remove all the fire and smoke damage and restore your home to how it was prior to the fire. They are a trusted leader in the restoration industry that business owners and homeowners have turned to for years restore and repair their property.

SERVPRO Safety Tip - Fire Extinguishers

8/27/2021 (Permalink)

Fire extinguisher SERVPRO Professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home!

All of us at SERVPRO hope you never have a fire. If the worst happens, we are experts in cleaning the damage left by smoke and fire in your home or office.

Fire extinguishers may help prevent fire damage or smoke damage, but only if you know how to use them.

SERVPRO wants to share these tips from FEMA. You can try to fight a small fire only if:

  • You have alerted others in the building that there is a fire
  • Someone has called the fire department
  • You are physically able to use a fire extinguisher
  • The fire is small and contained (like a wastebasket)
  • You are safe from the fire’s smoke
  • You have a clear escape route

How to Use a Fire Extinguisher: SERVPRO suggests you remember PASS:

Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the locking mechanism.

Aim at the base of the fire.

Squeeze the lever slowly and evenly.

Sweep the nozzle side to side.

If you see a small fire at your place of business or home, and you think you can take care of it yourself, use these tips above. If you have any worries, you and everyone should leave the building and call 9-1-1 when you are safe, outside.

Links:

https://www.usfa.fema.gov/prevention/

https://www.usfa.fema.gov/prevention/outreach/extinguishers.html

Do You Have A Plan In Place If Your Power Goes Out?

8/27/2021 (Permalink)

Power outage You can call us to help if disaster strikes! We are faster to any disaster and ready to make things "Like it never even happened."

 Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly. A power outage may:

  • Disrupt communications, water, and transportation.

  • Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.

  • Cause food spoilage and water contamination.

  • Prevent use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

  • Keep freezers and refrigerators closed.

  • Only use generators outdoors and away from windows.

  • Do not use a gas stove to heat your home.

  • Disconnect appliances and electronics to avoid damage from electrical surges.

  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.

  • If safe, go to an alternate location for heat or cooling.

  • Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems. Monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

You can call us to help if disaster strikes! We are faster to any disaster and ready to make things "Like it never even happened."

Why Set Up An ERP? (Part 1 of 2)

8/26/2021 (Permalink)

ERP Are you ready for whatever happens? We are at SERVPRO!

How quickly your company can get back to business after a tornado, fire, or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies.

The following are basic measures business owners and managers can take to begin preparing. A commitment to begin planning today will help support your employees, customers, the community, local economy, and even the country. It also protects your business investment and gives your company a better chance for survival.

Develop a Business Continuity Plan

Your organization's risk needs will vary depending on the specific industry, size, scope, and location. Begin by reviewing your business process flow chart, if one exists, to identify operations critical to survival and recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures, and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.

Review Insurance Coverage

Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed, or simply interrupted for a period of time. Insurance policies vary; check with your agent or provider about things such as physical losses, flood coverage, and business interruption. Understand what your policy does and does not cover.

Why Set Up An ERP? (Part 2 of 2)

8/26/2021 (Permalink)

ERP Are you ready for whatever happens? We are at SERVPRO!

Prepare Your Emergency Plan

Your employees and co-workers are your businesses' most valuable asset. Communication is central before, during, and after a disaster. Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools.

Practice the Emergency Plan

Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, consumers, and visitors effectively can save lives. If your business operates out of more than one location, establish evacuation procedures for each individual building. If your company is in a high-rise building, an industrial park, or even a strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.

Secure Your Facility and Equipment

Install fire extinguishers, smoke alarms, and detectors in appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant, or store is not usable. Secure valuable equipment.

Improve Cyber Security

Protecting your data and information systems may require specialized expertise, but even the smallest business can be better prepared. Use anti-virus software and keep it up-to-date. Don't open emails from unknown sources. Use hard-to-guess passwords. Protect your computer from intruders by using firewalls. Back up your computer data and download security protection updates known as patches regularly.

Do You Know What Lurks In Your Air Ducts/ HVAC Unit?

8/26/2021 (Permalink)

Air Duct With over 1,700 Franchises nationwide, there’s a SERVPRO Professional nearby and ready to serve you!

Your HVAC unit has to do with cooling and heating your home. Maintenance for your HVAC system is essential if you want your unit to run correctly for a substantial amount of time. Cleaning your HVAC system also entails duct maintenance as well.

Cleaning the ducts and vents means that they will be cleaning separate elements in the HVAC unit. It is important to clean multiple areas in the unit because it is unknown what lurks in your ducts. So, when turning on the air conditioning unit, those who have allergies may react from the dust, dander, or mold in the unit.

There are many advantages of cleaning your ducts/ HVAC unit. One benefit is having a more efficient system which will result in lower utility bills. Another benefit is having a healthier living environment. Keeping up with the system will also keep up the longevity of the unit, just like a “tune up” with a vehicle would improve its life span.

 If interested in the benefits of keeping up with your HVAC unit, contact your local franchise today!

SERVPRO Is Your #1 Biohazard Clean Up Team! Read & Available 24/7!

8/26/2021 (Permalink)

BIO Hazard Clean Biohazard emergencies don’t always occur during regular business hours, and that’s why SERVPRO Professionals are available 24 hours a day, 365 days.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazards can contribute to unhealthy and even dangerous environments.

Here are some quick Do’s and Don’ts if you ever  encounter a situation where you might be exposed to a biohazard or trauma situation:

Do:

  • Stay out of affected areas, you do not want to track any fluids by stepping in it.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.

Don’t:

  • Attempt to do any clean up yourself.
  • Touch or handle items that might be contaminated with bodily fluids.

SERVPRO is trained to safely and effectively remove bio hazardous substances and prep